Employers have a legal responsibility to ensure the safety of all of their workers, whether they are working with many colleagues or are alone on the job. By developing policies that take lone worker conditions into account, establishing clear lines of communication with workers and making full and free use of all available technology, employers can help keep solo workers safe.
Have a definite check-in plan for workers on their own. A reliable phone is essential. When the worker is traveling out of the office, prepare a day work plan so everyone knows where the worker is at a certain time. Record the destination, contact information, estimated time of arrival, return time, bad weather alternate plans and mode of travel. Identify a code word to relay the message that help is needed.
Employers should carry risk assessments to determine if the work carried out by a solo worker is safe. Solo workers must be thoroughly trained in emergency response procedures. The employers should set very clear boundaries as to what is and is not permissible for a worker who is on the job alone. Supervisors should also make regular visits to the lone worker site to check on the solo employee.