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In this episode of Hard Hats & Heart, we sit down with Andrea Hine, an accomplished safety and operations leader at Suncor, to explore how human-centered design is transforming the way new technologies are implemented in industrial settings.
As Connected Worker Product Owner, Andrea plays a key role in ensuring that innovation isn’t just about technology—but about people first. We discuss how Suncor actively involves frontline workers in the adoption process, strategies for overcoming resistance to change, and how feedback loops drive continuous improvement.
Andrea also shares real-world examples of successful digital transformation initiatives, the biggest challenges in aligning tech with workforce needs, and what the future of connected work looks like in the energy sector.
If you’re interested in how thoughtful design and innovation can lead to safer, more efficient workplaces, this episode is for you!
🎧 Tune in and join the conversation!